Our duty to our clients

Any data collected by Dunleavy Bespoke in the course of client projects and administration duties will be subject to the highest standards of confidentiality, privacy and data protection. We undertake not to use your personal or commercial information for any purposes other that to which you consented.

Dunleavy Bespoke does not share your personal data/information other than for the purposes necessary to process your enquiry. Both our electronic and paper records are stored securely or held on encrypted databases.

Data retention

We will hold personal information securely contained within our data systems in accordance with National public authority policy and recommendations.

Your information may be stored by cloud (internet storage providers) and will not be at any time transferred outside of the European Economic Area. By giving us personal information, you agree to the transfer, storing or processing of the information as outlined above.

Contacting you

We may contact you, from time to time, with a request to manage your data. This contact may be made by a number of communication methods in addition to traditional correspondence. We will use not provide your details to third party marketing companies and will only, with your prior consent make contact with you to confirm new projects, opportunities or events we believe relevant to you. However, you are free to withdraw your consent at any time by emailing us at enquiries@dunleavybespoke.com

We retain business records and personal data for a period of seven years in order to satisfy legal audit requirements. During that time your data will be safely secured and protected. We will not use your information for any purposes after the statutory data retention period of seven years has ended and your data will be deleted after the period of seven years has expired.

The ways in which we might contact you

From time to time we may contact you using the information you have provided in relation to our products and services in any of the following ways:

  • by phone
  • by post
  • by email
  • by text message
  • by social media
  • through digital and/ or other remote applications

The reasons we might contact you

We might contact you:

  • in response to an enquiry you have made;
  • to discuss business products and service offers;
  • to update your details;
  • to reschedule appointments;
  • to ask for your view on the products & services we provide;
  • to tell you about any important changes to our website or services; or
  • where there is another genuine reason for doing so.


When we collect private, confidential or personal data

Before you provide us with any business information that contains personal data about others, such as partners, employees or co-directors, you should make sure they are aware of how we will use their information and have agreed to this. It is your responsibility to ensure that you have obtained the permission of any such persons and have shown this notice to them to allow us to process their personal data for the purposes outlined.


Information You Voluntarily Provide

When you consult with our team, send us an email, or communicate with us in any way, you are voluntarily giving us information that we collect. That information may include either your name, physical address, email address, IP address, phone number, credit card information, as well as details including gender, location, purchase history and other demographic information. By giving us this information, you consent to this information being collected, used, disclosed, transferred or stored by Dunleavy Bespoke as described in this privacy policy. In the interest of your privacy, we only collect, use and retain information reasonably required for our legitimate business interests, such as processing payments and queries or providing you with marketing materials.


Third Party Websites

Any information, communications, or materials you submit to us via a social media platform or a third party website is done at your own risk without any expectation of privacy. We cannot control the actions of other users of these platforms or the actions of the platforms themselves. Your interactions with those features and platforms are governed by the privacy policies of the companies that provide them. We encourage you to carefully read the privacy policy of any website or social media platform you may contact us through.

Your right to access your data

You can obtain confirmation on what information is held about you, correct any information we might have on file, transfer data, delete data or submit a data deletion request by making contact via enquiries@dunleavybespoke.com where we will address your request, at no cost.

If you have any suggestions about the ways in which we can improve our service, our policies, our data protection or privacy management, please get in touch as we are always looking to improve our service to you by considering your views and comments.